Privacy policy

Download here the privacy statement.

DATA PROTECTION STATEMENT AND CONSENT FOR USE OF DATA AT www.zanzura.com

Data protection is a matter of trust and your trust is ours very important. We want you to feel safe when you visit our website. That is why we strictly adhere to the legal requirements when processing your personal data. We would like to inform you here about the registration and use of data by us. The data protection statement below explains to you which of your data is registered on our websites, how we process and use this data and who you can contact if you have any questions.

Responsible AUTHORITY AND RIGHTS

The responsible authority for registering, processing and using your personal data within the meaning of the General Data Protection Regulation is Zanzûra.
Zanzûra can be reached via the contact details below:< /p>

– By post: Roggeweg 28 Y, 6534 AJ Nijmegen
– Office opening hours: Monday to Friday 09:00 -17:00
– E-mail: info@zanzura. com

You can receive information about your data – stored with us – free of charge at any time, and you can assert your right to correct, block or delete your data. Please contact the above contact details for this. If you wish to object to the registration, processing or use of your data by Zanzûra in accordance with these data protection provisions, you can send an objection by e-mail or letter to the above contact details. You have the right to submit a complaint to the Dutch Data Protection Authority.

REGISTRATION, PROCESSING AND USE OF PERSONAL DATA

Personal data is information about business or personal circumstances of a specific or to be determined natural person. This includes, for example, name, telephone number, address as well as all file data that you provide us with during registration and when creating your customer account.

2.1 CUSTOMER ACCOUNT

We make for every customer who registers us via the "register now" function for an indefinite customer account, i.e. a password-protected direct access to his/her file data stored with us. Here you can, among other things, view information about your completed, outstanding and recently sent orders or manage your personal information and preferences for the newsletter.

2.1.1 CREATING A CUSTOMER ACCOUNT

The information below is registration for a customer account must be indicated (mandatory information):
– E-mail address
– Password
– First name
– Last name

Your billing You only need to specify a delivery address when you place an order. For your order we need your correct name, address and payment details. We need an e-mail address so that we can send you the receipt and dispatch confirmation of your order and in general to be able to communicate with you. We also use your e-mail address for identification (as a username) when you log in to the Zanzûra website.

2.2 REGISTRATION, PROCESSING AND USE OF PERSONAL DATA

We register and process your data and store it for the entire settlement of your purchase, including any subsequent indemnifications, for our service departments, the technical administration, our own marketing purposes and to prevent criminal acts and fraud. Your personal data will only be passed on to third parties, insofar as this is legally permitted, including for the purpose of contract processing or billing, for marketing purposes if you have given your prior consent. In the context of order processing, for example, the service providers we use (such as carriers, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfill their task.

2.3 USE OF DATA FOR ADVERTISING PURPOSES

In addition to the processing of your data for the processing of your purchase at Zanzûra, we also use your data for the following purposes: to permanently improve your shopping experience and to design it in a customer-friendly and individual way for you; to communicate with you about your orders and about certain products or marketing campaigns; and to recommend products or services to you that may interest you. We use existing information for this, such as receipt and read confirmations of e-mails, your connection to the internet, operating system and platform, date and time of the visit to the website, or products that you have viewed and information that we have received from you. . We also use your order history. You can object to the use of your personal data for advertising purposes at any time in its entirety or for specific activities. If you wish to lodge an objection, you can send this by e-mail or letter to the contact details mentioned under point 1.

2.4 E-MAIL ADDRESS

If you have purchased something from us, we will e-mail you about your order, you will receive the invoice and a question to leave a review of products you buy from us. As a result of your purchase in our webshop, you will also receive our service newsletter; this only concerns matters concerning your purchase.

For sending our other newsletters, we use the e-mail address specified by you and require your confirmation that you, as the owner of the e-mail address, agree goes with the reception.To make the newsletter even more interesting for you, we compile it based on your data, such as previous orders and click behaviour. If you do not want to receive all Zanzûra newsletters, you can easily change your preferences via the website, or via the update button at the bottom of the newsletter. If you are unable to resolve this, you can contact our customer service at any time. By subscribing to the Zanzûra newsletter, you give Zanzûra permission to store your data for an indefinite period of time. We record your interactions with the aim of adjusting the content of all our communications with what we think is relevant to you. All data collected by Zanzûra is kept strictly confidential and is not loaned, rented, sold or made public in any other way. The information provided by you to Zanzûra will be treated with the utmost care.

RE-TARGETING AND THIRD PARTY DATA RECORDING FOR ADVERTISING BANNERS

3.1 ADVERTISING BANNERS

We also use the data collected during your visit to show you so-called advertising banners. This concerns advertisements that we place on third-party pages. This usually happens with the use of so-called cookies or pixels. It is our goal to make the advertising offer more useful and interesting for you, which is why you will see in the context of the advertising banners in particular products that you have already viewed on our site or products that are similar to the products you viewed (so-called retargeting) . In the context of advertising banners, we only work with pseudonymous data; information in plain text form about you (e.g. your name or e-mail address) is not stored in the cookies. More information about cookies, pixels and retargeting can be found under point 3 and point 6 of this policy.

3.2 RE-TARGETING

Our website uses so-called re-targeting technologies. We use these technologies to make the internet offer more interesting for you. This technique makes it possible to address internet users who are already interested in our shop and our products with advertisements on the websites of our partners. We are convinced that the display of a personalized, interest-based advertisement is generally more interesting for the Internet user than advertising that does not have such a personal relationship. The display of these advertising materials on the sites of our partners is based on cookie technology and an analysis of previous usage behavior. This form of advertising is completely anonymous. No personal data is stored and no usage profiles are linked to your personal data.

3.3 GAMES OF GAMES

In games of chance, we use your data for the purpose of notification of prizes won and the advertising of our offers. Detailed instructions can be found in the participation conditions of the relevant game of chance.

LOG FILES

Each time you access the Zanzûra site, usage data is transmitted by the respective internet browser and stored in protocol files, the so-called server log files. The data records stored thereby contain the following data: date and time of the call, name of the called up site, IP address, referrer URL (origin URL from which you came to the websites), the amount of data sent, product and version information of the browser used. We evaluate these log file data records in order to further improve our offer and the Zanzûra webshop and to make it more user-friendly, to detect and resolve errors more quickly and to control server capacities. At the same time, we use the log file data records as a defense against attacks on our Zanzûra webshop, for example in the context of so-called distributed denial-of-service attacks, which aim to prevent access to our Zanzûra webshop due to an overload of requests. to block.

WEB ANALYSIS

In order to continuously improve and optimize our offer, we use so-called tracking technologies. For this we use the services of Google Analytics.

5.1 GOOGLE ANALYTICS

Zanzûra uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.nl). Google Analytics uses methods that enable an analysis of the use of the website by you, such as "cookies".

DISCLAIMER

This website is intended for our customers' own or internal use, whereby it is not permitted to reproduce the website other than by downloading and viewing it on a single computer, and/or printing a single hard copy. This website may not be reproduced, forwarded or made available on a network in any other way without prior written permission from Zanzûra . It is not allowed to frame this website.

6.1 IMAGES

All word and figurative marks (images, photos and texts) are the intellectual property of Zanzûra. These may not be copied, distributed, printed, edited or used in any other way without permission.

6.2 COLORS

Zanzûra cannot guarantee that the colors of the products on the website will be exactly represent the colors of the products in reality. The display of the colors depends on the settings of your computer.