Privacy policy

Privacy-sensitive data or personal data is processed via our webshop.
Zanzûra considers careful handling of personal data to be of great
importance. Personal data is therefore carefully processed and secured
by us. In our processing we adhere to the requirements of privacy legislation. This means, among other things, that we:

• clearly  specify  our  purposes  before  we  process  personal  data, through  this  privacy  statement; 
• limit our collection of personal data to only the personal data necessary for legitimate purposes;
• you first ask for explicit permission to process your personal data in cases where your consent is required;
• take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
• respect your right to access your personal data upon request provide, correct or delete.

Zanzûra is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the webshop We recommend that you read it carefully. If you have any questions or want to know exactly what we keep about you, please contact Zanzûra.

Order processing
When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your e-mail address, billing address, payment details and name and address details. We do this on the basis of your consent. We keep this information until your order is completed. We keep certain customer data longer in connection with the legal fiscal retention

Disclosure to third parties

We work with certain companies that may receive your personal data listed above from us.

Your account
Certain parts of our webshop require you to register first. You must then provide information about yourself and choose a username. We use this to create an account, to which you can log in with that username and a self-chosen password.
For this we use your e-mail address and name and address details. We do this on the basis of your consent. We keep this information until you cancel the account. We store this information so that you do not have to fill it in again and again and so that we can contact you in the context of the implementation of the agreement. You can change information through your account whenever you want.

Disclosure to third parties
We work with certain companies that may receive your personal data listed above from us.

Contact form and Newsletter
With the contact form you can ask us questions or make requests. For this we use your name and address, e-mail address and order number. and phone number. We do this on the basis of your consent.

We keep this information until we are sure that you are satisfied with our response. We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. You can
also report this via your account. Your e-mail address will only be added to the list of subscribers with your permission. This data is kept until you cancel the subscription.

Disclosure to third parties
We work with certain companies that may receive your personal data listed above from us.

We would like to send you advertising about offers and new products or services.
This is what we do:

• by e-mail
• via social media

You can object to this advertising at any time. Each email contains an unsubscribe link.
You can block us or use the unsubscribe option. You can also pass this on via your account.

Our webshop displays general advertisements. We do not
keep any personal data, so we do not find out whether you like it.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not under any circumstances provide
your personal data to other companies or institutions, except if we are legally obliged to do so (for example, if the police requires this if a crime is suspected).


We keep statistics about the use of our webshop Google

We use Google Analytics to keep track of how visitors use our webshop. We have not allowed Google to use the obtained Analytics information for other Google services. We do not let Google anonymize the IP addresses.

Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We always adapt the security and pay close attention to what can go wrong.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement.
It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

Viewing, changing and deleting your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See
contact details below. You have the following rights:

• get  an  explanation  about  what  personal  data  we  have  and  what  we  do  with  it
• access  to  the  exact  personal  data  we  have 
• have  errors  corrected 
• have  outdated personal  data  removed 
• have  personal  data  transferred  to  another  party 
• withdraw consent 
• object  to  a  particular  use

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

Submit a complaint If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

Zanzûra Roggeweg 28 Y
6534 AJ Nijmegen
The Netherlands


Download here the privacy statement.


Data protection is a matter of trust and your trust is ours very important. We want you to feel safe when you visit our website. That is why we strictly adhere to the legal requirements when processing your personal data. We would like to inform you here about the registration and use of data by us. The data protection statement below explains to you which of your data is registered on our websites, how we process and use this data and who you can contact if you have any questions.


The responsible authority for registering, processing and using your personal data within the meaning of the General Data Protection Regulation is Zanzûra.
Zanzûra can be reached via the contact details below:< /p>

– By post: Roggeweg 28 Y, 6534 AJ Nijmegen
– Office opening hours: Monday to Friday 09:00 -17:00
– E-mail: info@zanzura. com

You can receive information about your data – stored with us – free of charge at any time, and you can assert your right to correct, block or delete your data. Please contact the above contact details for this. If you wish to object to the registration, processing or use of your data by Zanzûra in accordance with these data protection provisions, you can send an objection by e-mail or letter to the above contact details. You have the right to submit a complaint to the Dutch Data Protection Authority.


Personal data is information about business or personal circumstances of a specific or to be determined natural person. This includes, for example, name, telephone number, address as well as all file data that you provide us with during registration and when creating your customer account.


We make for every customer who registers us via the "register now" function for an indefinite customer account, i.e. a password-protected direct access to his/her file data stored with us. Here you can, among other things, view information about your completed, outstanding and recently sent orders or manage your personal information and preferences for the newsletter.


The information below is registration for a customer account must be indicated (mandatory information):
– E-mail address
– Password
– First name
– Last name

Your billing You only need to specify a delivery address when you place an order. For your order we need your correct name, address and payment details. We need an e-mail address so that we can send you the receipt and dispatch confirmation of your order and in general to be able to communicate with you. We also use your e-mail address for identification (as a username) when you log in to the Zanzûra website.


We register and process your data and store it for the entire settlement of your purchase, including any subsequent indemnifications, for our service departments, the technical administration, our own marketing purposes and to prevent criminal acts and fraud. Your personal data will only be passed on to third parties, insofar as this is legally permitted, including for the purpose of contract processing or billing, for marketing purposes if you have given your prior consent. In the context of order processing, for example, the service providers we use (such as carriers, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfill their task.


In addition to the processing of your data for the processing of your purchase at Zanzûra, we also use your data for the following purposes: to permanently improve your shopping experience and to design it in a customer-friendly and individual way for you; to communicate with you about your orders and about certain products or marketing campaigns; and to recommend products or services to you that may interest you. We use existing information for this, such as receipt and read confirmations of e-mails, your connection to the internet, operating system and platform, date and time of the visit to the website, or products that you have viewed and information that we have received from you. . We also use your order history. You can object to the use of your personal data for advertising purposes at any time in its entirety or for specific activities. If you wish to lodge an objection, you can send this by e-mail or letter to the contact details mentioned under point 1.


If you have purchased something from us, we will e-mail you about your order, you will receive the invoice and a question to leave a review of products you buy from us. As a result of your purchase in our webshop, you will also receive our service newsletter; this only concerns matters concerning your purchase.

For sending our other newsletters, we use the e-mail address specified by you and require your confirmation that you, as the owner of the e-mail address, agree goes with the reception.To make the newsletter even more interesting for you, we compile it based on your data, such as previous orders and click behaviour. If you do not want to receive all Zanzûra newsletters, you can easily change your preferences via the website, or via the update button at the bottom of the newsletter. If you are unable to resolve this, you can contact our customer service at any time. By subscribing to the Zanzûra newsletter, you give Zanzûra permission to store your data for an indefinite period of time. We record your interactions with the aim of adjusting the content of all our communications with what we think is relevant to you. All data collected by Zanzûra is kept strictly confidential and is not loaned, rented, sold or made public in any other way. The information provided by you to Zanzûra will be treated with the utmost care.



We also use the data collected during your visit to show you so-called advertising banners. This concerns advertisements that we place on third-party pages. This usually happens with the use of so-called cookies or pixels. It is our goal to make the advertising offer more useful and interesting for you, which is why you will see in the context of the advertising banners in particular products that you have already viewed on our site or products that are similar to the products you viewed (so-called retargeting) . In the context of advertising banners, we only work with pseudonymous data; information in plain text form about you (e.g. your name or e-mail address) is not stored in the cookies. More information about cookies, pixels and retargeting can be found under point 3 and point 6 of this policy.


Our website uses so-called re-targeting technologies. We use these technologies to make the internet offer more interesting for you. This technique makes it possible to address internet users who are already interested in our shop and our products with advertisements on the websites of our partners. We are convinced that the display of a personalized, interest-based advertisement is generally more interesting for the Internet user than advertising that does not have such a personal relationship. The display of these advertising materials on the sites of our partners is based on cookie technology and an analysis of previous usage behavior. This form of advertising is completely anonymous. No personal data is stored and no usage profiles are linked to your personal data.


In games of chance, we use your data for the purpose of notification of prizes won and the advertising of our offers. Detailed instructions can be found in the participation conditions of the relevant game of chance.


Each time you access the Zanzûra site, usage data is transmitted by the respective internet browser and stored in protocol files, the so-called server log files. The data records stored thereby contain the following data: date and time of the call, name of the called up site, IP address, referrer URL (origin URL from which you came to the websites), the amount of data sent, product and version information of the browser used. We evaluate these log file data records in order to further improve our offer and the Zanzûra webshop and to make it more user-friendly, to detect and resolve errors more quickly and to control server capacities. At the same time, we use the log file data records as a defense against attacks on our Zanzûra webshop, for example in the context of so-called distributed denial-of-service attacks, which aim to prevent access to our Zanzûra webshop due to an overload of requests. to block.


In order to continuously improve and optimize our offer, we use so-called tracking technologies. For this we use the services of Google Analytics.


Zanzûra uses Google (Universal) Analytics, a web analytics service provided by Google Inc. ( Google Analytics uses methods that enable an analysis of the use of the website by you, such as "cookies".


This website is intended for our customers' own or internal use, whereby it is not permitted to reproduce the website other than by downloading and viewing it on a single computer, and/or printing a single hard copy. This website may not be reproduced, forwarded or made available on a network in any other way without prior written permission from Zanzûra . It is not allowed to frame this website.


All word and figurative marks (images, photos and texts) are the intellectual property of Zanzûra. These may not be copied, distributed, printed, edited or used in any other way without permission.


Zanzûra cannot guarantee that the colors of the products on the website will be exactly represent the colors of the products in reality. The display of the colors depends on the settings of your computer.

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